FOOD SERVICE RESOURCES
Frequently asked questions
Got Questions? We Have Answers!
Are the Aquamor Foodservice cartridges easy to replace?
Do the Aquamor Foodservice cartridges have an expiration date?
No. All Aquamor Foodservice cartridges don’t have a shelf life and can be stored until they are needed to be installed.
Do I need to lubricate the o-ring(s) on the cartridge?
How tightly should I tighten the cartridge?
All cartridges only require a quarter turn without the use of any tools. Once the cartridge hits a complete stop, you will know that it is fully and properly installed. Don’t be afraid to turn a little harder if necessary.
Do I need to turn off the inlet water prior to replacing the cartridge?
Yes. It is necessary to turn off the inlet water supply to the cartridge system prior to replacing the cartridge(s).
Do I need to turn off the equipment that the cartridge system is feeding into prior to replacing the cartridge(s)?
You may need to turn off the equipment down line from the filter system. Please refer to the equipment manufacturer’s owners manual for specific instructions.
Do you make service calls?
Unfortunately, we do not make service calls. If you run into trouble installing one of these cartridges, we’ll talk you through it. Just give us a call at 1-866-218-8473 between the hours of 8 am and 5 pm, Pacific Time, Mon-Fri. If it’s after hours, or on the weekend, please send us an e-mail to info@aquamorusa.com for assistance.
What's a Cyst?
A cyst is the survival form that parasites take on when they leave the host (you, me, your dog, etc.). The parasite goes dormant and grows a thick covering like an egg which allows it to survive in water or soil for long periods of time, and even allows it to survive the chlorine-based disinfectants typically used by the water treatment industry. The most common types of cyst that cause disease in humans are Giardia and Cryptosporidium.
These intestinal parasite cyst “hatch” when ingested by humans and cause intestinal disease. The diseases are not life threatening if treated, but can be dangerous to people with weakened immune systems.
Symptoms Include:
- Diarrhea
- Abdominal cramping
- Nausea
- Vomiting
- Fever
- Headache
- Loss of appetite
How often should I change my cartridge?
Can I recycle my water filter?
HOURS
Mon-Fri 8am-5pm
PHONE
(951) 541-9517
FAX
(951) 296-1050